EEF33646-832E-47C7-9329-A006153AD436 Uber | Baghdad By The Bay - Part 2

Posts Tagged 'uber'

Cab Wars And The Taxi Mafia

Ssssh...I work for Sidecar. www.side.crChange has come. As of today Sidecar, Lyft & Uber have been made legit in spite of the cabbie protest down at city hall. While this still leaving airport pickups and drop offs up in the air [rumor is that they’re now arresting ridesharing drivers at SFO], it’s a good start. It still needs a final sign off, but it’s a step in the right direction.

For those of you who like to take a taxi in San Francisco you run into a problem. First there are only 1500 medallions so there aren’t that many drivers. Second, while against the law cabbies have been known for not taking passengers especially if they want to go out to the western side of the City. Third and finally you have the growing number of complaints levied against cab companies that don’t do much to help their image.

Enter the ridesharing companies who have crews of people who are all over the city and most of the Bay Area that don’t have a problem taking you to where the cabbies won’t. They don’t have bedbugs in their cars and they tend to be people who are more like those at a car show who are proud of their cars and work on keeping them up just to show them off.

As many of you know I’ve been driving for one of these companies and I have to say that I never realized how many people are still into taking cabs. I also hear on a daily basis all the complaints about taking a cab in San Francisco. The complaints are almost as bad if not worse than those about taking Muni. It seems like the time is right for someone who is thinking outside an old box to step in and offer an alternative.

Many of the complaints lodged against the ridesharing companies are more valid against the cab companies. Cabbies have to sit through a one week  training class. It’s not like cabbie college it’s more like traffic school in which you’re just there doing your time. There is no guarantee that the cabbies really know their way around the City and they aren’t taught things like 60 minutes isn’t an acceptable wait time and NO, according to the law you cannot deny someone a ride or pick up based on their destination. The background checks are pretty cursory as well.

I sort of feel sorry for the cabbies because they don’t realize that in of all places, especially San Francisco, you need to move forward with the technology. With the ridesharing companies you whip out your smartphone and call for a pickup the person usually calls you on the way to confirm everything and to see if there’s anything special like you’ve just been shopping and need to stash your groceries on the trip home and you can track their arrival via GPS. In most cases they get to you in under ten minutes, usually under five minutes.

When you get in many of the drivers have perks that they offer — anything from candy to water, etc. When you’re finished the driver closes out the ride and you’ll never hear, the machine is broken, cash only because there’s no machine, it’s all done with the smart phone and no cash changes hands. You’ll see the total [which with some you’ll see even before you call for the ride] and you tap a button and the money is transferred from your bank account and you’re done.

There’s no tricks or additional fees it’s just paying for the ride. No airport, child or baggage fees. Some of the drivers [myself included] have promo codes for new riders that will give them $10 credit on their first time riding with the service [my code is EventuallyEric hmmm…I might have to change that since it sounds like eventually I’ll get there which isn’t true.]

I like the ridesharing idea so much that I’ve even used it as a rider and I have to say that the ride was very pleasant and the driver who took me was a nice girl [Thanks again Jenna!] I needed to get from point A to point B quickly and without and attitude and that’s what I got. I did have a bit of a chuckle since I called for the ride in the Sunset District and she was there three minutes after I submitted the ride. Now just try THAT with a cab.

Sidecar In The City

Get Sidecar...Apparently there’s more problems in San Francisco than just Muni. It turns out that I was wrong and that there are lots of people who like to take cabs, but they have trouble getting one or getting one to take them where they need to go — enter Sidecar.

I’ve actually started driving for Sidecar mostly because it seemed like an easy way to get some extra money in my free time. It has been a good thing and I’ve learned a lot since I’ve started driving for them. First is that getting a cab in San Francisco is really difficult depending on where you live. Most of the cabbies only want to be in high traffic areas so places like the Sunset and Richmond will get you thrown out of a cab quick style. There really isn’t anything you can do about this, except call and hope you’ll get someone. If you hop in a cab downtown and tell them you’re going to the Sunset or Richmond be prepared to get thrown out quickly because they usually can’t get anyone to drive back to the high traffic areas they like.

Then you’ve got surly cab drivers. I’ll admit it’s been awhile since I took a cab in San Francisco, but I always remember they always looked and sounded grumpy. On top of that they would try and pull their tip out at the end before you could figure how how much you wanted to give them sometimes tipping themselves 50% of your fare.

Well Sidecar doesn’t work that way. You’ll need an iPhone or Android phone and download the app which uses GPS to tell the driver where you are [it gives them more info than that, but it’s based on your GPS co-ordinates]. You ask for a Sidecar and you tell it where you need to go and then all the drivers in the area are notified that you need a ride. Someone will pick up the call and come get you. There will be a suggested donation for the ride. All rides are done through donation and not a fare like a cab because that comes under a different set of rules then. Once the car gets there you hop in and they drive you to where you want to go. At the end when the driver closes out the ride on their phone you can pay then with your iPhone based on the suggested donation. You can add more for a tip or less if you like and I’ll get into that in a minute or two. People who drive Sidecars can be identified by the bright orange MOX [mirror socks] that are on their rearview mirrors. Much more discrete than the big pink moustache that Lyft drivers have to use and there’s no requisite fist bump when they pick you up [really? who’s douchebag idea was that?]

Now in the time I’ve been driving I had to say that I’ve met a lot of really fun people. No one creepy and almost all of them were happy that I was able to get to them so quickly. They’ve been all over the map from 20’s to 50’s and students to doctors so they’ve been a very interesting group of people to talk to. They always seem to like when I tell them that I’m born and raised in San Francisco and I usually hand them a card for this blog so if any of those people are reading this HI!

Now there’s a few things I’d like to suggest to anyone who uses Sidecar for a ride.

  1. The drivers only make 80% of what you pay them keep that in mind.
  2. I strongly suggest you at least pay the suggested fare and if within your means add a small tip. We appreciate it.
  3. Don’t pay less than the suggested amount. I’ve got a couple of friends who have been paid 80% under what was suggested and that sucks because the 80% is figured after the 20% is removed so it’s more like they paid 90-95% under.
  4. Don’t ever pay $0. Drivers can block you if you don’t pay or undercut the suggested price too much and if you start to collect blocks you’ll be banned from the system [it’s 3-5 to get blocked depending on who you talk to] because the idea behind it is that it’s a community of drivers and people who want to get some where not people you get to stiff for a free ride.
  5. If you need to pay less because you’re short on cash then you should think about taking the bus or at least tell the driver and try to keep the deduction at no more than 25%.
  6. Don’t wait forever to make the donation. If you don’t pay right away you’ll get a text in 24 hours and if you don’t pay then you’ll be charged the suggested fare. You have to keep in mind that the drivers don’t get their money for six days after you’ve paid so waiting a couple of days to pay is kind of bad form. Please try to pay within a couple of hours of your trip.

The drivers have to keep up their cars and pay for the gas and if you haven’t heard gas is getting expensive. I did use Sidecar as a passenger the other day and told the girl who drove me I was a driver and that I wouldn’t stiff her and even told her how much I was going to pay. My drive from the Outer Sunset to Inner Richmond was suggested at $17 and I paid her $20. She gets $16 of that. I think I made her very happy.

I’ll keep doing this for awhile because with Sidecar it’s cheaper than a cab for most people and when I want to drive people I run the app and get ready to hop in my car. I don’t have any schedules so I get to drive whenever I get free time and I drive a few hours every day. At the very least it got me to wash my car and I recharged the air conditioning today so it feels like I’ve got a new car once again. It’s also easy to move stuff around when I don’t have piles of empty McDonald’s bags in the back from my daughter anymore.

Oh and if you’ve never used Sidecar and want to give it a try you can enter the promo code EventuallyEric and get a $10 credit to make it cheaper for you the first time. I even made a little sign I put in my car.