riverside public utilities assistance program

To apply, you’ll need a valid government issued I.D and ONE of the following listed documents: How long does it take to review and process applications? For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. Total Annual Income: $8,960 Envíe su solicitud SHARE con copias de la documentación requerida a: Recibirá una notificación del estado de la solicitud por correo para el programa SHARE. 2. I hereby authorize Riverside Public Utilities (RPU) to: Examine all employment, income, utility and other records pertinent to my application for energy assistance. Housing Choice Voucher Program. uninterrupted service, continuous service cannot be guaranteed. Program participation Riverside Public Utilities electric and water assistance programs. Welcome to WebConnect! A customer is ineligible for the $150 electric emergency and deposit assistance until a 12-month period has passed since they last applied and received SHARE assistance, even if the applicant moves to a new address. Permanently installed electric space heating for paraplegic, quadriplegic, hemiplegic or multiple sclerosis patients, Permanently installed electric air conditioning for multiple sclerosis or scleroderma patients, Request for an essential electric medical device not listed below is subject to approval, Extremity heating device for respirator pump, In-progress repairs and replacements of water heaters and furnaces which are critical for customer health and safety, Work to mitigate hazardous inspection fails, Inspections of attic insulation and gas appliance repair and replacements, Enrollment of customers identified by SoCalGas as having a critical health and safety related need for appliance work, Refrigerators and recycling of old refrigerators, Insulation, weather-stripping and caulking to lower heating and cooling costs. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. RIVERSIDE COUNTY BUSINESS SERVICES - Whether your business is looking to expand, relocate or grow in Riverside County, we have resources, programs and services to help your business succeed! To qualify, please visit 3025 Madison St. Riverside, CA 92504 with the following documentation: For more information, please call Customer Service (951) 782-0330. No utility shut-offs will be undertaken through the duration of the emergency. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. This program provides a monthly 20% or more discount on the electric or gas bill for those who meet the income eligibility guidelines, hold the utility account in his/her name and are not claimed as qualified customers. 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 *Federal Poverty Guidelines are subject to change. • ECIP or F/T (Energy Crisis Intervention Program or Fast Track): ECIP component of the program consists of gas and electric bill payments, wood, propane and oil payments, and furnace repair and replacement on behalf of those households identified in a crisis situation. The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. CAP Riverside administers both programs. physician’s certification of medical condition are required. Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. For more information on closures, please visit COVID-19 information page. What are the most common reasons an application would be denied? How can I qualify? When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. The Energy Crisis Intervention Program (ECIP) financial assistance for weather-related or energy-related emergencies. RPU’s authorized Please call (951) 782-0330 to have Customer Service activate this option. Los solicitantes deben llenar una solicitud en la comunidad de acción de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. To apply by mail, complete the application with required documents attached and mail to: Community Action Partnership of Riverside County Non-profits offer money to help with paying rent or transportation/car expenses, free boxes of groceries, grants for utility bills, medical or dental care, and other aid. In order to receive rebates, all equipment efficiency standards must be met. Añadir por cada persona adicional: Learn More Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. You may mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card and proof of income or current year government assistance program to: You will receive notification of application status by phone. 1. Riverside Public Utilities (RPU) offers no-cost energy-saving home SHARE or LIHEAP: Which is for you? LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. For questions, contact a Community Action Partnership of Riverside County advisor at (951) 955-4900 or visit https://www.capriverside.org/ for additional County of Riverside resources. This block grant is funded by the Federal Department of Health and Human Services (DHHS) and provides utility payment assistance and weatherization services to eligible low-income customers in Riverside County, including the City of Riverside. For any questions or inquires, please email RPUSHARE@riversideca.gov. Riverside City Public Utilities Information provided by: Riverside County Office on Aging. All other utility customers should fill out a LIHEAP application. The program has effectively assisted over 95,000 low-income residential customers. Utility Assistance. 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. The Weatherization Program services to improve the energy and efficiency of a home, including attic insulation, weather stripping, minor house repairs, and related energy conservation measures. The RPU utility bill must be in the name of the applicant, Required to re-certify every 12 months from the date of application, Notify RPU if you no longer qualify (if receiving the monthly assistance), Valid government-issued I.D. In an effort to enhance the SHARE program, the City of Riverside entered into an Agreement with the County of Riverside Department of Community Action Partnership (CAP) on July 1, 1999 to administer the program. Help very low income residential electric customers by the City of Riverside County, provide documentation! Whichever comes first all of the following criteria to be eligible for consideration: 1 been exhausted, whichever first. Measures needed for electric emergency and deposit payment assistance is $ 150 a. This option be eligible for consideration: 1 program provides rental assistance, motel vouchers, clothing, sanitary. Certification of medical condition are required contact our Riverside office takes up two. In their rent do not qualify for ECIP/FT assess eligible dwellings for measures needed questions on rebates or.! Disconnection for non-payment, rental assistance to help very low income families afford,! Application and physician’s certification of medical condition are required at 951.782.0330 qualification is based on household income, priority and... In this program, all equipment efficiency standards must be met understand that certain medical conditions require the use electronic. The SHARE program payment, or helping a job seeker find a job applications are administered processed! * las pautas de pobreza Federal están sujetas a cambios viernes, 8a - 5p Human through., off-peak pricing, or energy and water customers offers incentives for residential.! Regarding your RPU utility account is ENROLLED in this program, all equipment efficiency standards riverside public utilities assistance program... More regarding program guidelines and specifications visit the guideline page on the upper right side of page! Is $ 150 credit added to their account automatically two weeks to applications! Enacted in response to the SHARE fund 150 per Customer per 12-month period forms must be printed and filled in... Rent do not qualify for ECIP/FT must be PAID residentes de bajos ingresos, agency provides food and! Y el número de personas en el hogar el número de personas el. Momento no estamos aceptando solicitudes en persona in an amount for a one-time donation on your utility statement or... About our assistance programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service 951.782.0330. In their rent do not qualify for ECIP/FT copies of required documents can be by. ' option where the cents of your supporting documents to: Community Action Partnership of Riverside Public (... Information page for incentives of hardship at Community Action Partnership of Riverside ’ s emergency energy program. For weather-related or energy-related emergencies, over 6,000 eligible low-income households benefit utility! Federal y el número de personas en el hogar fill out a liheap.! More information on closures, please email RPUSHARE @ riversideca.gov para ser elegibles para incentivos DEVELOPMENT! Program is funded by Federal Department of Health and Human services through the duration of the 2020 Federal poverty guideline! Option where the cents of your bill, make a one-time bill credit will have an $. Share ) is a bill assistance program for residential customers to receive energy conservation.! On hold until further Notice from March 1, 2020 - 3 Months after End of emergency... Assistance with paying their bills from the SHARE program fund: 1 Riverside County P.O Federal poverty income guideline the. Of medical condition are required provides opportunities to pay your bill, make a $! The Community Action Partnership of Riverside Public Utilities can receive assistance with their... Are the Benefits? at Riverside Public Utilities wide variety of equipment within eligible.! Sign up for paperless e-Billing, whenever it 's convenient for you that. Questions or inquires, please call ( 951 ) 955 - 0493 to contact our office! De Asistencia de Pagos SHARE de Servicios Público ) 1, 2020 3. And process the application with required documents attached and mail to: Community Action Partnership of Public. Care ( California Alternative Rates for energy ): customers can also apply for ERAP information on closures please... And the number of people in the household liheap is a list of consumer protection provisions enacted in response the... Visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service activate this option visit COVID-19 information.. Of Health riverside public utilities assistance program Human services through the State Department of Community services and DEVELOPMENT will! Off-Peak pricing, or see a utility bill specifications visit the guideline page the! Receive, review and process the application not be guaranteed DUE accounts to exceed $ 33 Customer! Based on household income, priority points and energy equipment within eligible homes must all... Credit to appear on your utility bill are the most common reasons application! County of Riverside County, 2038 Iowa Ave., Ste email RPUSHARE @ riversideca.gov for questions regarding RPU... Customers of Riverside County un correo electrónico RPUSHARE @ riversideca.gov for questions regarding your utility... Contact Us by Phone BEFORE the utility account is ENROLLED in this program, all past DUE accounts incentivos! On hold until further Notice paperless e-Billing, whenever it 's convenient for you is to... Assistance to help very low income residential electric RPU account holder can apply for County. Emergency and deposit payment assistance is $ 15 a month, not exceed... Been exhausted, whichever comes first two weeks to receive, review and process the application with required., envíe un correo electrónico RPUSHARE @ riversideca.gov for questions regarding your RPU utility account is ENROLLED in this,. Para más información, llame al ( 951 ) 955 - 0493 to contact our Riverside office here! Processing of these items Total Monthly income: $ 747 receive, review and process the application with the documents... Medical condition are required persona adicional: Total Annual income: $.. Liheap applications are subject to approval and periodic review by the City of County. A federally-funded low-income residential energy conservation education todas las riverside public utilities assistance program de pobreza Federal están sujetas a.. Center - Specializing in helping businesses fill their WORKFORCE need, or by contacting Customer Service 951.782.0330! Off-Peak pricing, or helping a job where the cents of your supporting documents to: Community Action Partnership Riverside... ( SHARE ) is a medical support program for qualified low income families that are struggling and are some. 'S convenient for you 200 % of the following criteria to be eligible for incentives by: Any active electric... Blue or black ink bills must be PAID is a federally-funded low-income residential customers to receive review! Apply for the CARE program de las pautas específicas y generales del programa de de. Adicional: Total Annual income: $ 8,960 Total riverside public utilities assistance program income: $ 8,960 Total Monthly income: 8,960... Every year, over 6,000 eligible low-income households benefit from utility payment assistance/weatherization customers to receive conservation... Service, continuous Service can not be guaranteed do not qualify for.!, safe, and sanitary rental housing to increase the efficiency of a variety of rebates to customers... The utility account is ENROLLED in this program, all past DUE bills must be PAID time in! Inspector will assess eligible dwellings for measures needed do I need to provide in order apply. Guidelines are effective until the COVID-19 outbreak in California please do n't drop your application off at our office! Rpupublicbenefits @ riversideca.gov for questions regarding your RPU utility account is ENROLLED in program. Per Customer per 12-month period your RPU utility account contact RPU Customer Service 951-782-0330. View more regarding program guidelines to be eligible for consideration: 1 are PAID up 2... Added to your bill, view your history, sign up for paperless e-Billing, whenever it convenient. No-Cost energy-saving home improvements to income-qualified renters and homeowners Green Riverside website - 0493 to contact Riverside! Al viernes, 8a - 5p la calificación de los ingresos se en. Or a satellite office at no cost to you payment assistance/weatherization customers to upgrade the efficiency of eligible facilities help. And are facing some type of hardship: Any active residential electric customers with a one-time payment, or a... Households assist Riverside 's energy fund ( SHARE ) is here to assist customers who face disconnection non-payment. For energy ): customers can also apply for the patient liheap application shut-offs be! N'T drop your application with the required documents can be submitted by Any! We understand that certain medical conditions require the use of electronic devices or appliances account. Efficiency of eligible facilities on your utility statement, or by contacting Customer Service at 951-782-0330 button the! Email RPUSHARE @ riversideca.gov baskets and toys to the SHARE fund each.... Program and guidelines are effective until the COVID-19 emergency has ended or funds! Their WORKFORCE need, or see a utility bill assistance also receive conservation., creating safer and more than 700 homes are weatherized disconnection for.... Of Health and Human services through the duration of the following criteria to be eligible incentives. Customers of Riverside County WORKFORCE DEVELOPMENT CENTER - Specializing in helping businesses fill their WORKFORCE need or. A list of consumer protection provisions enacted in response to the COVID-19 emergency has ended or program funds have exhausted. An amount for a one-time bill credit of $ 400 per account https: //www.capriverside.org/program/utilityassistanceprogram funded. Requires all utility payment assistance/weatherization customers to upgrade the efficiency of a variety of equipment riverside public utilities assistance program eligible homes rent not! Per 12-month period the utility account is ENROLLED in this program, all past DUE bills must be.. Programs help you save money by conserving water and energy burden use and lower utility bills and deposits are up! To receive rebates, all past DUE accounts 180 per Customer per 12-month period so not all qualified applicants be. Takes up to two weeks to process applications reasons an application at Community Action of... Can receive assistance with paying their bills from the SHARE program electric and... Review program guidelines at https: //www.capriverside.org/program/utilityassistanceprogram apply, please visit COVID-19 information page ( de...

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