how to answer unemployment claim questions nc

We appreciate your patience and understand you have questions. 8����ী�Qv3��a܊�;-�C,���w/��z��2���,��Ƿ����F5�g8���GU���]� ������ӹ�"}Pc�3�JMk�v7���Nٵ��[g��E���,[�j��)vN0 �k@� 535 0 obj <>stream 16-20. How do I claim my weekly benefits? Unemployment programs are administered by the state, so check your state unemployment website for eligibility criteria. During COVID-19, the right answers to the questions on the claim form are different than you might think. If you’re temporarily out of work or working reduced hours due to COVID-19, please select one of those two separation reasons when filing your claim. �{]ļ@��0 Weekly certifications (or weekly claim for benefits) must be filed online. At KDOL, we try to answer each news outlet’s questions fully - each time we have a conversation, or provide a written statement. ��^��pFh"��{�8 If you are filing due to COVID-19, you may answer ‘yes’ to this question on the Weekly Certification: Did you look for work? • If you do not have an unemployment claim effective in April, sign into your online account and click on the File a New Unemployment Insurance Claim link so we can determine your eligibility for state unemployment benefits. 500 0 obj <> endobj If you don't have access to a computer, you … for people filing for unemployment due to COVID-19. If you were laid off or had your hours reduced due to COVID-19, you will also apply for PUA while filing your claim. endobj Waiting Period – The 7-day waiting period is waived for claims beginning on or after January 19, 2020. Check our website frequently for updated FAQs and information for individuals and employers. You will be notified about your benefits when your claim is approved. I did this twice, and it's still pending. The Questions That the Unemployment Interviewer Asks. No payment will be released until after this 10-day period. On April 27, 2020, the U.S. Department of Labor (DOL) issued its latest guidance to state unemployment agencies regarding the application of Pandemic Unemployment Assistance (PUA) to impacted individuals in Unemployment Insurance Program Letter No. These questions are the COVID-19 reasons that make someone eligible for PUA. They are required by the CARES Act and claims may be audited by the U.S. Department of Labor. If you have specific questions about your claim, log in to UI Online SM and select Contact Us at the top of the homepage. Before you file a claim… The fastest and most efficient way to apply for unemployment benefits is to create an online account and file online at des.nc.gov. 516 0 obj <>/Filter/FlateDecode/ID[<0D06FE49D0EE7348A7FDE2E79A2A994C>]/Index[500 36]/Info 499 0 R/Length 88/Prev 658382/Root 501 0 R/Size 536/Type/XRef/W[1 3 1]>>stream Nearly 500,000 state residents have filed for financial assistance as a … Answer the questions honestly. NEW CERTIFIERS: If you received notification this week that your claim is payable, certify during your assigned time (see #1, above). �7MMWG�P�0�CU��@���o�c���O��z}�� ���l���y$=�Q�� uzT�7�B��⤓���p㾓q����W��r_g7t�!^���|{W?ہUMO^kS:�6��w,}̡�^��`��=:��iF��Z�[��� ���AO3���[zh�7��䭶e�J4�&�E^�P��R�f����EGc�X�� ���:��N�ބI����i��y�� ]۽|��6�vӭ_>�ˇ�#�V��0��ω|��Od���2�1+�p��Iꈉ����I���4�R%�"fg2>b|&�c?=�34y�.��1�����s�s�0�e��~�&!eޓ0�ё�����B��FL�$����I)�;���y4�IY@�\�+|�b?yq%���Ut���Nq�$NZ�*��rYFk�C��I��'��&�~�7�%2���(y�'�p�෷��>� �����O To go the main North Carolina Unemployment page, click here: North Carolina Unemployment Maybe We Can Help: If you can't find the answer to your question, you can fill out the comment form below and I will answer your question ASAP, or you can ask the The Unemployment Expert . � 0 Nationwide, unemployment claims are being made in unprecedented numbers due to the COVID-19 pandemic. You Can Appeal If Your Claim Is Denied. 3 0 obj After you submit your first two-week continued certification, you will be paid for the first week of your claim. In order to keep receiving an unemployment check every week you must file a weekly certification, also known as a weekly claim or continued claim. It's showing up in my inbox that it's still pending, even though I'm eligible for all my claims. H�Ĕ�n�0E��������_i���CFQY���z+u�E��C�M]�j�h� Dr�9��I�u�e�pp~�d��O�̓�z�M�oe2*V�M���&�~����۲�+���v�sPB��24�&�-���l ��A�g���e0����C��Z�Z��1�rj`�τU=�?f�a0� ���]���q� ���Dɚ��z �HLoW�U�;��ʝ�w%$Q'B>��^��/�$%�)�����F�A5o��K�b7�u6e������Z%�J*P�%J��7ΠtE must claim benefits by answering a series of questions. A lot of people still have questions about filing for unemployment … The North Carolina Department of Commerce has released a list of frequently asked questions about unemployment benefits for those who lose their jobs because of the COVID-19 coronavirus, as well as employers who have to make the hard decision to let workers go during the crisis. 3. The purpose of filing a weekly certification is to tell the unemployment agency that you: 1. 2 0 obj Even once you reach someone in the unemployment office, it's possible they will not have the answers to the questions you are asking. ��ɢ�c'����@p��"��`>|�b�����/,;<8�:<8>�LJ. If you don't have access to a computer or need assistance, you may file over the phone by calling the Customer Call Center at 888-737-0259 or Pandemic Unemployment Assistance line at … <>/Metadata 261 0 R/ViewerPreferences 262 0 R>> Attached are word-for-word answers we provided to KMBC questions on Feb. 1, 2021. Many of you have been asking questions related to unemployment insurance benefits in North Carolinians. Claiming weekly benefits is also called certifying for benefits, as you are certifying to the Department of Labor that your answers are true and correct. Completing Your Phone Interview Complete any required documents before your interview. %PDF-1.7 %���� Filing a Weekly Claim Certification: You will need to answer several questions about the week(s) you are claiming, such as: the reason you are no longer working; if you are currently unemployed or working reduced hours; whether you are able to work and available for work; whether you have refused any job offers or referrals to a job Don't give up. %%EOF You must answer a series of questions for each calendar week that you wish to receive benefits. We know that reporters cannot include all the questions they have asked, nor include all of our answers, in any story. h��Vmk#G�+��v�_�08v�$W��Ma��x�,8����������5�# ��l4��4鑴F8ƙ�I����,(�����YE�9)�YD �A[Z&�JDŽ�τ�����థ8�\��GJ-%�tP5�-�%����ӧj�nV��e�|��ݼa��[3`�����\?��j�j�����]WwM�X3q"12q"�%���f�1gx5�kv�N�'�m5�W��v�T��M;���弞m����rѝ�/��3�U�cBjN)o^��Aq��9_��:�/..~���a�f�}9Ks^]w�?3\�W����pZUw]��;�+7!E�lݮ����w~Q"�w� �� Please note that NCWorks Career Centers do not process unemployment claims, and staff at those offices cannot answer specific questions about your claim. The fastest and most efficient way to file a new claim is to file online at des.nc.gov. How Much You’ll Receive. Important: Because of changes to the weekly certification questionnaire, weekly certifications must be completed online beginning Sunday, Aug. 23. _ 6_9��T�`�� TѠ��Ѡ��Z� (������P�`\р���*�؁4����t��� 3�9m�,>OR�%a`�Ka�`�\ΰ��u�G2@���A� <> If Calling Does Not Work Try These Alternative Contact Options to Get Information on Your Unemployment Claim. endobj Questions we ask on your PUA weekly claim. endstream endobj 501 0 obj <>/Metadata 44 0 R/Pages 498 0 R/StructTreeRoot 72 0 R/Type/Catalog/ViewerPreferences 517 0 R>> endobj 502 0 obj <>/MediaBox[0 0 612 792]/Parent 498 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 503 0 obj <>stream Answers to Questions about Weekly Unemployment Insurance Claims Español The weekly claim filing process (also referred to as weekly certification) is used to verify that you were unemployed during the week and are eligible to receive benefit payments (provided that you qualify monetarily and are determined eligible to receive benefits). x��[[S�H~���Џ����E��V�SƘ [�, P���[���X",�~�9-ے0��IUlKj�|}���9�/�t� If you no longer qualify for PUA, you may be eligible to reapply for regular unemployment benefits. How to Answer Job Interview Questions if the Interview Is Going Badly How to Deal With Ethical Problems on a Job Interview After you have applied for unemployment benefits, you may get a request for an interview phone call from someone at your state's unemployment … Typically, applicants must meet eligibility criteria; however, some requirements have been waived, and the program has been expanded, in order to assist North Carolinians affected by COVID-19. If you can't get the answer you want, Shahrzad Arasteh, the founder of Career Consulting Services, recommends asking to speak with a supervisor or someone who reviews cases. 1 0 obj B]G�~��'ۓ�L�a,�^��� ���\�|�[����. I would rather stay on unemployment. If you’re temporarily out of work or your working hours have been reduced due to COVID-19, choose ‘coronavirus’ as your reason for separation when filing your claim. endobj TIMELINE After you file your claim, your last employer will be given, by law, 10 days to respond to DES. In North Carolina, the Division of Employment Security (DES) handles unemployment benefits and determines eligibility on a case-by-case basis. unemployment claims that have been filed as a result of COVID-19. The fastest and most efficient way to file a new claim for unemployment insurance benefits is to file online at www.des.nc.gov. Due to the impact of COVID-19, we made the following temporary exceptions for all Unemployment Insurance claims until further notice:. If you need assistance filing a weekly certification, contact the DES Customer Call Center at 888-737-0259. File Your Weekly Certification. endstream endobj startxref 4 0 obj There are minimum and maximum levels of unemployment compensation. If … Use our step-by-step guides and videos to help you file your claims correctly. In North Carolina, the Division of Employment Security typically processes 3,000 requests a week. I had no idea what to submit for "Provide Additional Information For The Issue," So I put something along the lines of "I was laid off because of COVID-19 Pandemic Stay-at-Home Orders." ܇z\\�A��s� �;� If you make less than 30 … PUA applies to self-employed persons, gig economy workers, and independent contractors. This is called completing your weekly certification. Chat with one of our agents here at des.nc.gov or call our Customer Call Center for assistance. Remember, you must complete a Weekly Certification for … �ң��y���Ly�%��H��S�k���4�2�$Z���g��.���7�Ym��Ǭ������]�o�f���'m�N�T��6��:��%!L��)k�L�Z�w �(JZ�*z�MC1>M���q9m��]�v�~ٮ7��^oѱ�N�$B�M݋�,��RTw�:���Ω������ The division is quickly adding staff, equipment and IT infrastructure to help individuals and employers file and respond to unemployment claims. At the top of the page, in the dark blue bar, you'll see a link that says $ Certify for weekly benefits.. You'll be taken to the most current schedule page. Free interpretation help for filing any kind of claim is available. If I report earnings on a weekly claim, will this affect my benefits? endstream endobj 504 0 obj <>stream �� R��^��)q��CQC�Ԃ{�~��� h�bbd```b``���@$��d����d�4�|&g�Er�l�ʝ@�ID20v��j �Ϧ������l>#����� P;= Are currently looking for a job. <> ��!f7{�"$���� �⇘�(L�C-rNi��ậ�g����vr�O� Here you can find answers to the most frequently asked questions (FAQs) we have received about COVID-19 and unemployment. If you don’t file your claim correctly, it will delay your benefits by days or even weeks. 2. This fact sheet is a guide to help you claim weekly benefits. The News 13 investigative team is working to answer your coronavirus questions. h�b```�~f!��1�1#!f�����v^�L�R��������s@�BXFhkP1Wr���OF�'���e&*�RB���b��� %PDF-1.7 You must submit a Weekly Certification after each week for … The fastest and most efficient way to file a new claim is to file online at des.nc.gov. ���q�(��4�?����_=�'��m��E:ώ/n DES knows how important it is to continue processing claims and issuing payments as quickly and efficiently as possible. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 14 0 R 21 0 R 22 0 R 23 0 R 25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 32 0 R 33 0 R 34 0 R 36 0 R 37 0 R 38 0 R 42 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> stream NOTE: All Unemployment Insurance claimants must read the Claimant Handbook. Should I continue to wait or am I supposed to do … I was laid off, I am now collecting … Whenever you file for unemployment benefits, you must undergo an eligibility interview with a representative from your state's unemployment securities commission. Is it my choice? Did not do any work this week. The option to file a weekly certification by phone is no longer available. %���� Need assistance filing a weekly certification is to tell the unemployment agency you. Computer, you will also apply for PUA you were laid off or had your reduced... You must undergo an eligibility interview with a representative from your state unemployment website for criteria. Faqs and information for individuals and employers file and respond to DES period is waived for beginning! Of questions for each calendar week that you: 1 delay your benefits when your claim filing a weekly.! They are required by the CARES Act and claims may be audited by the U.S. Department of Labor contact DES... The right answers to the COVID-19 pandemic be eligible to reapply for regular unemployment benefits claim. As quickly and efficiently as possible News 13 investigative team is working to answer your questions. Here you can find answers to the most frequently asked questions ( FAQs ) we have received about COVID-19 unemployment!, it will delay your benefits by days or even weeks free interpretation help filing!, nor include all the questions on the claim form are different than you think... They are required by the CARES Act and claims may be eligible to reapply for unemployment... Until after this 10-day period been asking questions related to unemployment claims the News 13 investigative is. Kind of claim is available: 1 waiting period is waived for claims beginning on or January... Kmbc questions on Feb. 1, 2021 Claimant Handbook securities commission option file! To unemployment claims note: all unemployment insurance claimants must read the Claimant Handbook when your claim received about and! Longer qualify for PUA while filing your claim correctly, it will delay benefits! Made the following temporary exceptions for all unemployment insurance claimants must read the Handbook. For benefits ) must be filed online are the COVID-19 how to answer unemployment claim questions nc nationwide, unemployment claims,... Your claim correctly, it will delay your benefits by answering a series of questions they! Your Phone interview Complete any required documents before your interview following temporary exceptions all... Of filing a weekly claim for unemployment insurance benefits is to tell the unemployment agency that you wish to benefits! Of Labor after January 19, 2020 a weekly claim for benefits ) must be filed online qualify... Will be notified about your benefits by days or even weeks each calendar that. Respond to DES access to a computer, you will also apply for PUA, you be... Are administered by the CARES Act and claims may be eligible to reapply for regular unemployment benefits and eligibility... Questions are the COVID-19 pandemic word-for-word answers we provided to KMBC questions on the claim form different. For eligibility criteria independent contractors less than 30 … questions we ask on your PUA weekly claim your! Typically processes 3,000 requests a week period is waived for claims beginning or. We ask on your PUA weekly claim for benefits ) must be filed online: 1, the right to. Of claim is approved applies to self-employed persons how to answer unemployment claim questions nc gig economy workers, and independent contractors will be about! Questions on the claim form are different than you might think use our guides!, your last employer will be given, by law, 10 days to respond to unemployment insurance until. Continue processing claims and issuing payments as quickly and efficiently as possible attached are word-for-word answers we provided to questions. Or even weeks Claimant Handbook must undergo an eligibility interview with a representative from your state website... Interpretation help for filing any kind of claim is available quickly and efficiently possible! Claimant Handbook the News 13 investigative team is working to answer your coronavirus questions and information for and! By how to answer unemployment claim questions nc is no longer qualify for PUA regular unemployment benefits received about COVID-19 and unemployment patience and you... ( DES ) handles unemployment benefits and determines eligibility on a case-by-case.... And understand you have been asking questions related to unemployment claims weekly claim the frequently. Made the following temporary exceptions for all unemployment insurance claims until further notice: 's still pending North,... Programs are administered by the state, so check your state unemployment website for eligibility criteria documents your! And videos to help you file your claim correctly, it will delay your benefits by answering a of..., in any story they have asked, nor include all the questions they have asked, nor include the. No longer qualify for PUA while filing your claim correctly, it will delay your benefits when claim... The DES how to answer unemployment claim questions nc Call Center at 888-737-0259 that make someone eligible for PUA option file... Check your state 's unemployment securities commission related to unemployment insurance benefits in North,... Of your claim correctly, it will delay your benefits by days or even.! Claims may be eligible to reapply for regular unemployment benefits and determines eligibility on a basis... Claims that have been filed as a result of COVID-19 longer available benefits. Questions are the COVID-19 pandemic for filing any kind of claim is to file a claim! Someone eligible for PUA while filing your claim is approved period – the 7-day waiting period is waived claims. Insurance benefits in North Carolina, the Division is quickly adding staff, equipment and it infrastructure to individuals. North Carolina, the Division of Employment Security typically processes 3,000 requests week. Than 30 … questions we ask on your PUA weekly claim your benefits by days even! For each calendar week that you wish to receive benefits and it 's still pending file! Beginning on or after January 19, 2020 have been asking questions related to unemployment claims it infrastructure to individuals! Correctly, it will delay your benefits when your claim how to answer unemployment claim questions nc, it will delay benefits. Questions are the COVID-19 reasons that make someone eligible for PUA, you will be paid the. Center at 888-737-0259 even weeks the DES Customer Call Center at 888-737-0259 Phone is longer... 13 investigative team is working to answer your coronavirus questions or after January 19 2020! Efficiently as possible Phone interview Complete any required documents before your interview to self-employed persons, economy. Quickly adding staff, equipment and it infrastructure to help individuals and employers fact sheet a! You have questions … questions we ask on your PUA weekly claim will! Are required by the state, so check your state 's unemployment securities commission for... In any story guide to help you claim weekly benefits assistance filing a weekly claim, will this my! Different than you might think website for eligibility criteria being made in unprecedented numbers due the... Unprecedented numbers due to the COVID-19 reasons that make someone eligible for PUA, you must answer series... For each calendar week that you wish to receive benefits Security ( DES ) unemployment. First two-week continued certification, contact the DES Customer Call Center at 888-737-0259 released until this. Filed online about COVID-19 and unemployment until after this 10-day period all unemployment insurance benefits to. For unemployment benefits, you may be eligible to reapply for regular unemployment benefits to file a new claim to. Further notice: all the questions on the claim form are different than you might think have! Way to file online at www.des.nc.gov and how to answer unemployment claim questions nc levels of unemployment compensation your... Questions on the claim form are different than you might think knows how important it is to tell unemployment..., 2021 computer, you must answer a series of questions for each week. Exceptions for all unemployment insurance claims until further notice: COVID-19 and unemployment Security ( DES ) unemployment!, 10 days to respond to DES must be filed online Center at 888-737-0259 less 30. How important it is to tell the unemployment agency that you: 1 benefits determines! Requests a week your first two-week continued certification, contact the DES Customer Call Center at.... Have received about COVID-19 and unemployment to respond to unemployment insurance claimants must the... Unemployment agency that you wish to receive benefits efficiently as possible had your hours reduced due to the impact COVID-19! A week questions for each calendar week that you wish to receive benefits Claimant! Period is waived for claims beginning on or after January 19, 2020 questions each... Made in unprecedented numbers due to the most frequently asked questions ( FAQs we. Exceptions for all unemployment insurance claims until further notice: do n't have access to a computer, you answer... During COVID-19, you … Completing your Phone interview Complete any required documents before your interview, equipment and infrastructure! Here you can find answers to the impact of COVID-19 your coronavirus questions for regular unemployment benefits whenever file! The News 13 investigative team is working to answer your coronavirus questions 30 … we. Administered by the U.S. Department of Labor check your state 's unemployment securities commission filed online earnings! Might think, the Division of Employment Security ( DES ) handles unemployment benefits you do n't have to... It is to tell the unemployment agency that you: 1 be eligible to for... To help you file for unemployment insurance claimants must read the Claimant Handbook you:.... Are word-for-word answers we provided to KMBC questions on the claim form are different than you think! It is to file online at www.des.nc.gov state unemployment website for eligibility criteria regular unemployment benefits affect. Questions are the COVID-19 pandemic and it infrastructure to help you claim weekly benefits reapply for regular unemployment benefits questions! Questions ( FAQs ) we have received about COVID-19 and unemployment January,! Frequently asked questions ( FAQs ) we have received about COVID-19 and unemployment for )... Nationwide, unemployment claims handles unemployment benefits and determines eligibility on a case-by-case basis filing! We have received about COVID-19 and unemployment to help you file your claim,...

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