Is The Party Over In San Francisco?

As I travel around San Francisco every day I’ve been noticing changes that aren’t looking very good anymore and I’m beginning to believe the party is over.

People aren’t smiling anymore. People aren’t going out as much anymore. People talk more about how tough it is to live here than how great it is to live here. These are signs that there is a shift in San Francisco happening. I do run into people that aren’t like this, but they tend to be older and in more traditional careers that treat their employees like, well, employees. These are usually older people in their mid 40’s at least who have a job that isn’t usually tied to the tech industry and and have lived here for a long time so they’ve got themselves a good set up. Maybe they were able to buy a house when a person could actually buy a house who wasn’t a millionaire. 20 years ago when my wife and I got married we could have bought a house for $200,000. It would have been small, but it still would have been better than some of the apartments that people are living in now that a little more than oversized porta-potties.

Jobs now in the city are paying less at a time when money is worth less unless you’re a programmer which then makes you salaried with little time off to enjoy the things in the City. Even back in 2010 I was being offered jobs at almost twice what the same jobs are going for today. There are a proliferation of contractor positions, but those jobs treat you more like an employee without the benefits and contractor jobs used to pay better than employee positions because they could drop you at any time. Now contractor positions pay less and give you set hours to work and if you take a sick day then be careful because they’ll probably drop you for not doing your job. That’s not the way contractor positions are supposed to work, but very few people are making enough money to take these companies to court since lawyers aren’t very cheap.

The people I’ve noticed who aren’t suffering as much are construction workers, school bus and muni drivers, firemen, police. These are jobs that are more traditional in that you’re paid reasonably with benefits, time off, paid overtime. Personally I’d give up the free lunch and snacks for an extra couple of bucks an hour because I can bring my lunch or buy it cheaper and it’s usually better tasting and better for me. I met a guy worked for our local garbage collectors. He’s making $27/hour and told me the garbage truck drivers make $47/hour. OK, you have to deal with rats and garbage, but that’s a better living than a graphic designer with a Master’s degree being offer a job for $17/hour by a startup as a contractor [ok, not all are like that, but there’s quite a few out there]. Of course there are the doctors and lawyers which there are a lot of in San Francisco as well as health care workers who also make decent salaries. These are the people who smile now. These are the ones that go out to dinner on the weekends and sometimes even during the week. They have the money and time on their hands to really appreciate the City.

I laughingly remember five years ago when I’d pick up kids fresh out of college who would say things like, My Dad got me an apartment and gave me his credit card and is giving me a year to make it in San Fran. Oh joy, Daddy just paid for a year long spring break and my right hand twitched in a smacking motion because they said San Fran [side note: I would even accept Frisco over San Fran]. These people were always going out to a bar or some nightclub every night of the week and they were always asking for a bottle of water in the mornings because they were so hung over from the night before. These people are gone now. I called them long term tourists because I knew they were going to go back home eventually.

Things like that have to happen in order to keep San Francisco what it is, so while even I am struggling to get by right now I know for me it will eventually get better because I was born and raised here and have been through this before. I can handle it. I know where to get a burrito for less than $15 or not spend $4 or more for toast. I don’t take Uber or Lyft to work everyday or order gourmet artisanal food delivered from one of the new food delivery startups that pops up every other week.

San Francisco will never return to the old days and by old days that depends on your age. My Mom isn’t around anymore to remind me she used to pay 5¢ for a candy bar. I find myself starting to say things like that, but it’s more like I remember going out to a bar with $20 for the evening and coming home with change…and I used to drink a lot.

Change is good, but change can also be painful. Let’s hope this leads to something better in the end.

January 20, 2016December 18, 2021

Why Self Driving Cars Won’t Work For Ridesharing

San Francisco is where ridesharing started. Uber, Lyft and the defunct Sidecar as well as smaller players have all started here in the City and they all seem to think they can get rid of drivers now.

This is one of the strangest ideas I have heard in a long time and these companies need to look at Muni in San Francisco to understand what will happen if you remove drivers from cars. Our Muni and BART trains have tried to be autonomous in the tunnels and that didn’t work very well now did it. Many of you may not know this, but there was a time when Muni tried [for a very short time] to have the drivers step out of the compartment when trains entered West Portal Station and let the trains, on tracks, be controlled by a computer. That didn’t work and now a driver has to sit there and make sure the computer is working right and doesn’t crash when the train begins to pass 60 mpg in the tunnel.

I know what some of you are saying, but Google/Uber/some other tech company wasn’t controlling them. OK, fine, but even with a driver riding along on a Muni or BART train have you seen what happens on one of those trains? How would a driverless car picking people up and taking them to their destination on city streets be any different?

There is already the reported problem of lots of these cars getting into accidents. Most of the time it isn’t the fault of the car’s computer, but the humans that are driving around them. You can write that off if you want, but I don’t think everyone is going to jump onboard from day one when a driverless car becomes available.

Then there are the other problems that people don’t think about. I’m one of those guys that do and here’s something to think about. A driverless car is like the set of Home Alone. People won’t have an overseer to keep them in check. I’ve given rides to young people who even with me behind the wheel have gotten into a fight in the back of my car. I stopped and threw them out, but think about what the first thing that dominates a new technology is…PORN.

VHS, DVDS, the Internet all become intrenched because of the porn industry. I would not be surprised if some of the first people who grab a driverless car will shoot a porn film in it that will be on the internet within a couple of days. The second or third will be someone who pukes and after that will probably be some kid who thinks it would be cool to take a dump in a driverless car.

Imagine if you will for a moment the amount of human body fluids that will be flooding, soaking into and dripping from the insides of a driverless car. No one has talked about safety features in these cars because that of course would be an invasion of someone personal privacy.

Will these cars be equipped with cameras that can see all over the car? Will these cars be equipped with fluid sensors to notify home base if someone barfs or pees in the car? NOTE: I have heard from lots of drivers who have had riders not just puke, but also pee in their cars. This usually happens after midnight and the person is pretty drunk and well, it seems like a good idea at the time… Maybe the companies that are on the bandwagon will make these cars self cleaning so that after a person or porn film crew leaves the car it will sanitize and sterilize the interior for the next rider’s safety.

Then there is the drunken factor that I barely touched on. People like the current ridesharing services because they don’t have to drive home drunk, but their faculties are not at their best. I’ve been asked to pull over so someone could jump out and vomit. I’ve also had a large number of people who put in the wrong address or wanted to go to Safeway, but Google’s Maps which every system uses for some reason chose not the Safeway that was closest to them, but one in the East Bay or North Bay [seriously, try it]. How will the computer controlling the vehicle know whether the customer is right? Will the car electrically zap the riders who have passed out after drinking too much to rouse them to get out because the car has hopefully arrived at the correct location?

In the end the public has been sold a science fiction novel that has been poorly written. This isn’t the taxis of Blade Runner or even Total Recall for that matter. Driverless cars for the masses are a long way off and the idea of driverless transport vehicles are an even longer way off.

December 30, 2015December 18, 2021

A Requiem For Sidecar

Today when people talk about ridesharing they don’t even use that word. They say, Uber or Lyft. Those are the big two everyone knows about, but there was a third company. This company started ridesharing where people who had a car could give other people a ride and make money in the process. That company was Sidecar.

Unfortunately, like many technology based companies, Sidecar will be ending its run tomorrow, December 31st, 2015. This saddens me in many ways because it was the first company I drove for and the people there really used to reach out to the drivers. Some of us, like myself were made Captains because of our interest in the company. We were able to give feedback, help train new drivers and host meet ups to answer questions other drivers had. This was something that Uber and Lyft didn’t do. There was very little wall between the drivers and the people who worked at Sidecar. Chances were if you drove for Sidecar you had met someone who worked there.

Sidecar was an innovative company in that it let the riders choose the drivers which for someone like me was great. I was a favorite among many of the riders and for a long time I rarely had much downtime. Then the fare wars started and Uber and Lyft started to drop prices to ridiculous levels. It used to be that if Uber fares were above 1.4x in surge it was cheaper to take a cab. Now if the fare exceeds 2.0x in surge it’s cheaper to take a cab.

The riders started to flock to Uber and Lyft and Sidecar unfortunately didn’t have the market penetration or money to advertise like the others and the riders fell off. They then moved over to incorporating deliveries which was great for drivers for a while, but then other delivery companies came in and the fare wars began again.

Ultimately, drivers needed to make a realistic amount of money to make it worth it to drive for any company and the drivers started to go where the money was. Drivers for Sidecar could set their own prices which in the end caused Sidecar to be more pricey than Uber or Lyft. This left Sidecar with only a handful of die-hard users that remained. I had made many friends and a few even had my phone number and would text me when they needed a ride, but because they were more expensive, even though the riders had more options, price beat out the service provided.

Now that will be gone and I’m sad because I probably won’t see a lot of those people anymore. I won’t have the fun chats or know ahead of time that the person I’m picking up won’t be so drunk that they’re going to pass out in my car or worse. I feel a loss that what could have been a great company from San Francisco has come to an end. Hopefully something will come out of this, but I suspect that 2016 will have many changes to the rideshare industry and gig economy so expect to see some changes here in the near future.

August 13, 2014December 18, 2021

Hacking Uber’s Surge Pricing

Surge pricing. If you’ve ever taken Uber you know what that is. Demand is high for rides, so the price goes up. It doesn’t always seem like that is the case though when you see surge pricing in effect at odd times and I found out some interesting information yesterday.

I was at a meeting when someone mentioned that Uber has a team of employees whose job it is to keep the drivers from hacking the surge pricing system. This person thought it was only in effect on the East Coast, but I mentioned that I’ve heard from online groups that the drivers in San Francisco are doing this as well. Here’s how it works:

When Uber isn’t surging the price is usually less than a taxi. This is good for the riders, but not the drivers. So the drivers have organized online through various ways of communicating to all go offline when Uber does not have surge prices and then request and cancel rides to increase demand causing Uber’s servers to automatically turn on surge pricing thereby increasing the cost of the fare.

There have been recent articles over the past couple of days of Uber & Lyft accusing each other of booking and canceling rides as a way to take drivers off the road. While I don’t know about Lyft because I haven’t met as many Lyft drivers the same might be true there so that in reality it’s not drivers collecting to try to screw up the competition, but the drivers are actually working to increase their profitability by hacking their own systems. This is all just theory from me since none of the other companies working as TNC’s are being affected and none of the other companies increase their pricing when demand is high. In the end it seems that the only people who benefit from less drivers being on the road is the drivers because that then increases how much money you can make.

As an example, I tweeted that after Outsidelands because of Uber’s surge pricing [Lyft doesn’t give you estimates] it would have cost me $40 for a ride home just over a mile from the concert. While this wasn’t a forced form of surge pricing because demand definitely was high, there was also traffic involved which means that $40 estimate [or $75 estimate to get from Outsidelands to Russian Hill] didn’t take into account that it would be a slower ride which would increase the cost and drivers income even more making the fare more expensive.

Most of the drivers who were driving during the Outsidelands surge pricing were making between $60-$100/hour. This is much better than the $17-$30 you hear drivers talk about during non-surge times. Some of these drivers where earning the equivalent of a 40 hour week at $15/hour in six hours in one day.

Now can you see why drivers would like to be able to drive only during surge pricing? I would suspect that because surge pricing pops up so much that Uber isn’t working too hard to stop it because after all it just increases their bottom line.

A lot of this is just speculative talk as I’m not on the inside with Uber, but I am on boards where there are lots of Uber [and Lyft] drivers with loose tongues who think that no one will ever see what you’re posting on the internet and if it’s on the internet it must be true. 🙂

July 16, 2014December 18, 2021

Need A Ride To The Airport?

This isn’t getting mentioned in the media or even in any bloggers so I figured I better scoop this story for all my fellow TNC drivers so that the public knows and understands a current problem that we all have now that is especially bad in San Francisco.

In September of 2013 The CPUC decided that ridesharing companies such as Sidecar, Lyft & Uber had every right to operate in California. The CPUC call the companies TNC’s for Transportation Network Companies because they use cell phones to communicate ride requests as well as the processing of payments for rides. One of the little things that was sort of buried in the decision was that all TNC’s much work with local airports to establish an agreement for operating at these locations.

As you know I drive for Sidecar and it was always the general rule of thumb that you could drop off, but not pick up passengers at SFO until further agreements could be reached because at the time that was what the airport had written into it’s laws. Any company doing business on the airport premises or off for the purpose of picking up passengers on airport property had to have an agreement in writing with SFO. Nothing was said about dropping off people so that what we went with.

Well, things have changed. SFO has issued a statement to all TNC’s that until they get a permit from them they cannot drop off or pick up passengers on SFO property. I believe LAX has issued the same statement, but not pretty much every airport in California is like this. From my experience with Sidecar I know that they are actively pursuing the permit, but they have run into a few snags from SFO’s list of items TNC’s need to provide in order to get the permit. This isn’t only a Sidecar problem, but something that all TNC’s have a problem with. Some of the requests are based on old technology that doesn’t apply to new technology. Kind of like if the horse trade organization said that all cars needed to have distemper shots so they were healthy. The two don’t necessarily work together. All the TNC’s are trying to work the bugs out, but currently, no one has a permit.

The biggest problem and this is the most important thing that anyone who uses TNC’s for transportation needs to realize that as of right now the airports are off limits. Let me put that is a bit large type so it stands out:

TNC’s cannot drive you or pick you up from the airport.

Please pass this along to all your friends, neighbors, everyone. This has become more of a problem because the airports and especially SFO are starting to crack down. I see reports daily of drivers for many of these TNC’s getting stopped and ticketed for dropping off or picking up passengers at SFO. I’ve heard that it’s happening at other airports in California as well, but SFO is the worse.

Some of the TNC’s are being a bit passive aggressively defiant in that they are telling drivers they will cover the cost of the ticket [which I have heard runs between $220-$600 depending on what they write you up on], but they aren’t telling drivers not to take people to the airport. This makes some of these TNC’s look bad to the CPUC who has given them the right to operate in California. Sidecar has officially told all of it’s drivers to not accept rides to or from SFO and that is easy because riders have to put in their destination when they request a ride. Sidecar is also working on blocking requests to the airport until they can resolve the problem with SFO. Those other TNC’s aren’t doing this.

Why is this a problem for you the rider? The CPUC has given TNC’s a right to operate in California and it was the first state where this was done. All of these companies have started in San Francisco as well so we are the bullseye that everyone is aiming for. Many of you love TNC’s because they’re more pleasant than taxi’s. TNC drivers are held more accountable than taxi drivers to the point that we’re seeing a lot of taxi drivers changing their attitude and coming over to work for TNC’s because they can make more money with less outlay of cash [you do realize that taxi drivers have to pay upfront before the cab even leaves the lot]. In San Francisco and the Bay Area TNC’s have changed the way people get around. TNC’s you can request and they show up within minutes. They don’t demand a tip [though they appreciate it], you will never hear, machine is broken, cash only and in general the drivers are much more pleasant to ride with. Pricing can even be less expensive than a cab frequently.

If you want to see this all go away then go ahead and book rides to the airport. There will always be drivers who will take the risk that don’t understand that while they might get $35 from that ride to the airport [less than a taxi] in the end they could help bringing TNC’s in San Francisco, California and then spreading out to the rest of the country and world to an end. I happen to like driving for a TNC and I’ve met lots of fun and interesting people and made lots of new friends. I know I’m helping out people who need to get somewhere quickly and it’s giving me a way to make money on a flexible schedule. Please do not ask for trips to the airport because if you do you might find yourself walking home at 2am on a Saturday night or waiting an hour to find a taxi to hail.

February 13, 2014December 18, 2021

Taxi’s vs. TNC’s

I’ve been reading a lot lately of the war between taxi drivers and those who drive for TNC’s [that’s the new name for ride sharing companies such as Sidecar, Uber & Lyft]. Actually, it’s not so much a war between the two as it is taxi drivers voicing their anger to just about anyone in the media who will listen. This is were is starts to get interesting.

The reality of the situation is that the cabbies should be looking at the system they’re operating in and quite a few have started. Approximately one third of all taxi drivers have stopped leasing cabs and started using their own cars with TNC’s, mostly Uber, because they are well known and offer the chance for them to make more money through Uber’s surge pricing. It’s not the TNC’s that are a problem, it’s the cab companies that have to charge the drivers so much in order for them to drive the cabs.

One taxi company owner was quoted asking the question, what’s to keep me from buying a bunch of cars and running my own ride share company? Well, to be honest, nothing. There are actually several that are doing so right now. The owner wouldn’t have to purchase the exorbitant taxi medallions [$250k/car], and they wouldn’t have to provide comprehensive insurance to the drivers as they do now, but they could rent the cars out to drivers who don’t own a car and collect on what they make paying a small percentage to the driver. Cab company owners like this idea.

For the drivers, they wouldn’t have to sit down and take a 7 hour class and test [yes, it’s not a very comprehensive test and they are allowed to consult notes] and they can get started quicker with no outlay of cash from their pocket. To get serious for a moment, what cabbies are taught in the training school is minimal at best and they usually take the test right after the class so what they do after they’ve passed don’t necessarily apply to what they just learned. The cab company owners don’t like that idea.

So in the end you’ve got the cab company owners pushing the drivers telling them how bad all the TNC’s are, when in reality it’s the system that the cab drivers have to work under that is the problem. When the TNC’s started as Ride Share companies there was a lot of anger at these new drivers, but now that many cabbies are moving over to the TNC’s they might be yelling at a fellow driver that’s just decided to switch teams in an effort to make more money.

I haven’t had a cabbie yell at me in months lately and a few have actually talked to me about how they could get into the business. One thing that sets apart cabbies from TNC drivers that I think a lot of cabbies learn quickly is that they’re driving their own car and they can’t treat it like a car they’re renting for a shift. Everything is now on them to keep the car looking nice and they have to make sure the brakes are working and the shocks are in good shape, not the company owners. That’s a new way of thinking for a lot of cabbies, but if it makes them more careful drivers when they’re out on the road then everyone wins in the end.

September 22, 2013December 18, 2021

Ridesharing Get The Go Ahead!

On Thursday, September 19th the California Public Utilities Commission voted 5-0 in favor of accepting the ridesharing technology as a legitimate business in California. While it has started in San Francisco due to the need of people to get from point A to point B and not have to wait an hour for a taxi it has grown into something more than that.

As a public disclaimer, I do drive for Side•Car so I am a little bit biased in this area I’ll admit, but I also have lots of people around town who also take taxi’s and even friends who are taxi drivers to fill me in on this so keep this in mind.

To make things clear from the beginning for those who have been trying to get a taxi and had trouble here are some of the reasons why.

Taxi Companies are in the business of renting taxis: There is no incentive for a company to get you from point A to point B. The taxi companies make their money from renting the taxis or in short, they don’t make money from you taking a taxi, but from the drivers who rent the taxis.
There is a combined total of roughly 1200 taxis available in San Francisco: This is split between all of the taxi companies. If you call for a cab to say, Yellow Cab which is the largest you have about 400 taxis available. This cuts the availability of taxis to riders significantly.
It’s much easier to hail a taxi on the street than call for a pick up: Cab drivers are not employees of the cab companies, but independent contractors so they are under no obligation to pick up a call that is requested. There is no require of a cab driver to do anything other than pay for the taxi rental and return it with a full tank of gas at the end of the shift. Anything they do in between is up to them.

Do you see a problem here? Granted, ridesharing companies such as Side•Car, Lyft and Uber aren’t under a requirement to get you from point A to point B either, but there is a psychological mind set amongst the drivers that works in their favor. While there are a few who drive solely for income it is still not the same as a job. They can do it whenever they have free time and start and stop when they want so they can work it into their schedule.

Rideshare companies have been called elitist by cab companies saying that they won’t pick up low-income or elderly people who don’t own smartphones. I would disagree with this. I have had numerous people I’ve given rides to from 20-70 and all income levels in my car. I frequently drive through the Tenderloin or low-income areas that are underserved by taxis and notice quite a few people on the streets with smartphones. I frequently have picked up people at the local grocery stores who need a lift home with several bags of groceries and sometimes if I have the time I’ll help them unload and carry their bags in. I also have people call for me that need their parents picked up and dropped off in various locations around town so it is definitely a scalable technology. Smartphones are also being given away at this point in time and who in their right mind in this day and age doesn’t own a smartphone that calls for a ride? Last time I checked the majority of low-income people don’t take cabs, but wait for the bus using a state subsidized clipper card.

The biggest boon to riders is that if you are outside the downtown or Mission District you can now get a ride. The Sunset, Richmond, Ingelside and Oceanview areas are a no man’s land for getting a cab. I can’t even count the number of people in the Sunset or Richmond who’s said how great rideshare services are because they simply can’t get a cab in those areas.

Now regarding the safety of vehicles in participating in ridesharing there have been a few new requirements.

Each company must keep a $1 million dollar insurance policy to cover each driver in excess of each driver’s insurance.
Each company must maintain a strict drug and alcohol policy [as in no drugs or alcohol]
A 19 point vehicle inspection is required of each vehicle someone driving for the companies must undergo.

There are other points, but these are the safety issues some people might be concerned with. All of these except the last have been met previously. Since most of the companies require each car to be from the year 2000 or later the chance of one not passing a 19 point inspection is rare. I know most oil change companies provide a 21 point inspection when you get your oil changed and if you change it regularly like I do then you know exactly what is wrong with your car so you can get it fixed.

The decision affects not just the San Francisco Bay Area, but the entire state of California opening the door to ridesharing in parts of the state that may not be considered large enough to warrant taxi service. Overall the price of rideshare works out cheaper than a taxi because a tip is expected on top of the fare regardless of whether or not the driver gave you a good ride or not [but we won’t talk bad about you if you do tip]. The taxi system and the way it works doesn’t support the needs of the people it was meant to serve. Ridesharing companies offer more drivers at more times in more places around the Bay Area so it is easier to get to the people and to get them where they need to go. I’ve personally used the service several times and found that I never had to wait longer than five minutes. When I’m driving and I take a call that’s ten minutes away I frequently wish I didn’t have to make the person wait as long, but usually the drivers are happy that I’m at their door within the time noted by the GPS locator used by the apps. Probably the biggest reason I like driving for a rideshare company is that it takes me all over the city to see what’s happening now and not in tomorrow’s newsfeed.

July 5, 2013December 18, 2021

Strikes Happen…

As of today it looks as if the BART strike is over at least for now. I have a feeling in my gut that sometime late Sunday things will break down and the strike will be back on Monday giving the Bay Area a break for the weekend.

I’ve realized that when I say to myself, don’t they remember? This has happened before. Most of the people in San Francisco haven’t been here before and don’t remember things like June and July it’s normal to have fog in the city and sun in the summer is considered odd. Our summer comes in September and October. Like the weather, transit also has it’s shifts.

It has been awhile since there was a BART strike which probably means that half the people in the City weren’t here for the last one. Hardly anyone was here for the 1989 quake and has forgotten how people used to get to work when BART and the Bay Bridge were closed down. I think the ’89 quake is one of the reason I never liked the idea of working outside of San Francisco. You can get to and from here in the case of an emergency, but it isn’t as easy.

During the ’89 quake people discovered the ferries for the first time in I don’t know how many years. Suddenly people were saying things like, Gee, it’s kind of nice to glide home across the Bay with a glass of wine in your hand. Yes, it does sound a bit like I wonder what the poor people are doing, but it sort of became a luxury commute for some people compared to having to drive or deal with grumpy people smashed together like sardines on BART.

Then there is the casual carpooling which has been around for years. I worked with a guy who used to drive into the City across the Bridge and he’d always pick people up who would give him money to cover the bridge fare which would also help cover his gas as well. Now that BART has been on strike there’s an uptick in the number of people looking into that way of getting to work.

There was also a boom in people who realized that they had a job where they weren’t retail and didn’t have to be face to face with people every day so they could work from home once the internet was more robust.

All of these things led to a drop in the use of BART and to a lesser extent MUNI. People found a way around the problem which in the long run was more enjoyable and gave them an alternative. This caused less crowding on BART and MUNI [I’m not sure why MUNI is affected by a BART strike, but in the past numbers have shown the two co-relate].

BART strikes to me are like a purge that’s needed every once in awhile to get ride of extra people that bloat public transit. In the long run that means less income for public transit which can lead to an increase in fares, but the ride is more enjoyable. Ultimately the solution to the problem would be for people who work in San Francisco to live in San Francisco. They could spend the money from their higher incomes in the City and give something back.

June 19, 2013December 18, 2021

Sidecar In The City

Apparently there’s more problems in San Francisco than just Muni. It turns out that I was wrong and that there are lots of people who like to take cabs, but they have trouble getting one or getting one to take them where they need to go — enter Sidecar.

I’ve actually started driving for Sidecar mostly because it seemed like an easy way to get some extra money in my free time. It has been a good thing and I’ve learned a lot since I’ve started driving for them. First is that getting a cab in San Francisco is really difficult depending on where you live. Most of the cabbies only want to be in high traffic areas so places like the Sunset and Richmond will get you thrown out of a cab quick style. There really isn’t anything you can do about this, except call and hope you’ll get someone. If you hop in a cab downtown and tell them you’re going to the Sunset or Richmond be prepared to get thrown out quickly because they usually can’t get anyone to drive back to the high traffic areas they like.

Then you’ve got surly cab drivers. I’ll admit it’s been awhile since I took a cab in San Francisco, but I always remember they always looked and sounded grumpy. On top of that they would try and pull their tip out at the end before you could figure how how much you wanted to give them sometimes tipping themselves 50% of your fare.

Well Sidecar doesn’t work that way. You’ll need an iPhone or Android phone and download the app which uses GPS to tell the driver where you are [it gives them more info than that, but it’s based on your GPS co-ordinates]. You ask for a Sidecar and you tell it where you need to go and then all the drivers in the area are notified that you need a ride. Someone will pick up the call and come get you. There will be a suggested donation for the ride. All rides are done through donation and not a fare like a cab because that comes under a different set of rules then. Once the car gets there you hop in and they drive you to where you want to go. At the end when the driver closes out the ride on their phone you can pay then with your iPhone based on the suggested donation. You can add more for a tip or less if you like and I’ll get into that in a minute or two. People who drive Sidecars can be identified by the bright orange MOX [mirror socks] that are on their rearview mirrors. Much more discrete than the big pink moustache that Lyft drivers have to use and there’s no requisite fist bump when they pick you up [really? who’s douchebag idea was that?]

Now in the time I’ve been driving I had to say that I’ve met a lot of really fun people. No one creepy and almost all of them were happy that I was able to get to them so quickly. They’ve been all over the map from 20’s to 50’s and students to doctors so they’ve been a very interesting group of people to talk to. They always seem to like when I tell them that I’m born and raised in San Francisco and I usually hand them a card for this blog so if any of those people are reading this HI!

Now there’s a few things I’d like to suggest to anyone who uses Sidecar for a ride.

The drivers only make 80% of what you pay them keep that in mind.
I strongly suggest you at least pay the suggested fare and if within your means add a small tip. We appreciate it.
Don’t pay less than the suggested amount. I’ve got a couple of friends who have been paid 80% under what was suggested and that sucks because the 80% is figured after the 20% is removed so it’s more like they paid 90-95% under.
Don’t ever pay $0. Drivers can block you if you don’t pay or undercut the suggested price too much and if you start to collect blocks you’ll be banned from the system [it’s 3-5 to get blocked depending on who you talk to] because the idea behind it is that it’s a community of drivers and people who want to get some where not people you get to stiff for a free ride.
If you need to pay less because you’re short on cash then you should think about taking the bus or at least tell the driver and try to keep the deduction at no more than 25%.
Don’t wait forever to make the donation. If you don’t pay right away you’ll get a text in 24 hours and if you don’t pay then you’ll be charged the suggested fare. You have to keep in mind that the drivers don’t get their money for six days after you’ve paid so waiting a couple of days to pay is kind of bad form. Please try to pay within a couple of hours of your trip.

The drivers have to keep up their cars and pay for the gas and if you haven’t heard gas is getting expensive. I did use Sidecar as a passenger the other day and told the girl who drove me I was a driver and that I wouldn’t stiff her and even told her how much I was going to pay. My drive from the Outer Sunset to Inner Richmond was suggested at $17 and I paid her $20. She gets $16 of that. I think I made her very happy.

I’ll keep doing this for awhile because with Sidecar it’s cheaper than a cab for most people and when I want to drive people I run the app and get ready to hop in my car. I don’t have any schedules so I get to drive whenever I get free time and I drive a few hours every day. At the very least it got me to wash my car and I recharged the air conditioning today so it feels like I’ve got a new car once again. It’s also easy to move stuff around when I don’t have piles of empty McDonald’s bags in the back from my daughter anymore.

Oh and if you’ve never used Sidecar and want to give it a try you can enter the promo code EventuallyEric and get a $10 credit to make it cheaper for you the first time. I even made a little sign I put in my car.

February 22, 2013December 18, 2021

WiFI Sí! Metro No!

Not the catchiest headline, but it’s early and it’s still better than what you find in the paper here in the City. I’ve written about this once before and I was happy to see that sfgate.com finally picked up on it. The Metro tunnels still have no wifi service even though most of the people who live and work in San Francisco use them to get to work.

Chances are pretty good if you work in San Francisco you will have to take a metro train at some point on your way to work. This is the dead zone for cellphone and data reception. There were numerous times where I would hop on at Montgomery and get off at West Portal and while waiting for the 48 bus would check my phone to see a message was left telling me that they needed me back at work immediately! I note this was always poor planning on the part of the companies I worked for and most of them are out of business now.

If there was cellular service or data service available in the metro tunnels I would have pulled out my iPhone and been surfing the web and saw that I was receiving a call. Business people I’ve noticed love iPhones, but keep the ringers turned off so their butts don’t sound like they’re playing video games and because of this it’s easy to miss a call if you aren’t looking at the phone. There’s the vibration to alert you, but that has caused people to develop phantom vibration syndrome where your butt or chest sends messages to your brain that you’re receiving a call because the nerves that sense the buzz fire off even though there’s no phone there which means you tend to ignore the buzz. If you’re really hip you turn the vibrate off and then you won’t notice the call for a couple of days.

Such is life in San Francisco where we are trying to attract more and more tech companies to a town where technology doesn’t work on our transit system. This is like trying to attract dairy farmers to a town that’s made it illegal to have cows. Metro needs to get it’s act together and maybe some of the tech people will drop a dime or a million to help us out. They’ve already installed their own bus system which is more upscale and efficient than Muni so why not save some money and help out our local transit system?

The next step once the wifi is in place would be to redo the metro trains to be more suited to the laptop/iPad/tablet crowd. Maybe they could have little flip up tables that passengers could rest their devices on. This would especially be good when your train stops in the middle of the tunnel for 10 minutes to a half hour due to delays and you’re dead in the water. Muni has never been a very enjoyable ride for most people. This is probably why so many people pop in headphones and close their eyes. I see this and think that every person doing this has the phrase, there’s no place like home repeating in their head until it’s time to get off. I tend to agree that there is no place like home and if you get to look at the same screen on your way to work as you do at home that there is a connection that makes life more livable for you.

For awhile I had to take only a bus to work out in the Potrero [actually it was three buses to get there and took me over an hour to get to work as opposed to the 40 minutes to get downtown] and I had service the entire way. It gave me a great way to kill time and I actually stopped getting the newspaper because I could read it for free on the trip into work. It was a bit on the leisurely side of things and I thought about how maybe it would be good if I took the 48 down to 24th and Mission and then hopped on BART where I would be able to get downtown without losing signal, but that would add time to my journey. Besides that, the Mission District is still a high crime area. If you don’t believe me click on the link and type 94110 in and then type in 94116, 94122, 94121, 94118 afterwards. Leaving out the Mission Hipsters, the Sunset and Richmond Districts are were most of the people in San Francisco live who work downtown and specifically in the Sunset District [the largest neighborhood in the city] you’ve got to hop on a train to get there.

I seriously think it’s time for the city to get into the 21st century and get wifi in the tunnels. Some people like being disconnected from technology in the tunnels and that’s fine. You can turn off the ringer and vibration and have a nice conversation with the homeless guy telling you Elvis is alive and living as a black man to occupy your time on your trip to work. Today’s story is dedicated Greg Dewar of N-Judah Chronicles who does a much better job at pointing out the flaws of muni than I do.